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Former Inmate Frederick Hutson Creates Tech Company Pigeonly To Help Prisoners Stay In Touch With Families

PIGEONLY FREDERICK
Frederick Hutson founded the company Pigeonly to help tailor technological products and services for underserved communities, such as the incarcerated and their families. | Pigeon.ly

Frederick Hutson was just 24 and living in St. Petersburg, Florida, when he was convicted on a drug trafficking charge. The Air Force veteran spent four years behind bars, serving out his sentence in eight different correctional facilities.

Hutson found prison life was isolating, no surprise at a time when one 15-minute interstate phone call could cost an inmate as much as $17. Isolation is an ongoing hurdle for prisoners and their families, as research has repeatedly shown that keeping inmates connected with loved ones and support structures on the outside helps reduce recidivism rates.

“[Incarcerated] people who maintain supportive relationships with family members have better outcomes — such as stable housing and employment — when they return to the community,” reads one study by the nonprofit Vera Institute. “Many corrections practitioners and policy makers intuitively understand the positive role families can play in the reentry process, but they often do not know how to help people in prison draw on these social supports.”

Such research, coupled with his own experience, gave Hutson a new idea. Today, that idea has transformed into Pigeonly, a $3 million tech company specifically tailoring products for underserved communities, particularly the incarcerated and their families.

Hutson launched Pigeonly in 2013 after receiving coaching and input from the NewME Accelerator in San Francisco, which helps support underrepresented entrepreneurs. Pigeonly’s products to date include Fotopigeon, a prison-friendly photo-mailing platform, and Telepigeon, a service that drastically reduces the often cost-prohibitive price of phone calls to and from correctional facilities.

“Most people don’t have life sentences, so the real question we have to ask ourselves is, what type of person do we want to release?” Hudson, now 31, told The Huffington Post. “Someone who’s isolated from everyone they know and lost touch with everyone who could support them who, when they’re back on the street, are way more likely to go back to the previous activity they were doing before prison? No.”

pigeonly office
Inside Pigeonly’s office in Las Vegas. The company recently expanded into a larger space to accommodate its growth. (Pigeon.ly)

The Las Vegas-based company says it has already had a great deal of success with its flagship products in a relatively short period of time.

Fotopigeon prints photos uploaded by a user and mails them to a prison on the user’s behalf, carefully abiding by the strident and sometimes confusing regulations that govern mail sent to prisons. The service already has a base of 80,000 customers who have uploaded over a million photos, at 50 cents apiece with free shipping, since the service began.

Hutson told HuffPost the company is currently shipping a quarter of a million photos a month.

“It’s something that has very high value when you’re isolated from everything you know,” Hutson said. “Think about how important images are in daily life on the outside. It’s crazy to think it’d be any different for the 2.3 million people in prison or the 20 million people who want to communicate with them.”

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